Legal
Last updated: March 2025
These Terms and Conditions ("Terms") govern your use of the Sanctus Vitals website (sanctusvitals.com) and the purchase of products from us. By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this website.
You may use this website for lawful purposes only. You must not use this website in any way that breaches any applicable local, national, or international law or regulation. You must not misuse this website by knowingly introducing viruses, trojans, or other malicious material. Unauthorised access to any part of this website is prohibited.
All products listed on this website are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable.
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline your order. An order confirmation email does not constitute acceptance — your order is accepted when we dispatch the product.
We make every effort to ensure product descriptions, images, and pricing are accurate. However, errors may occur. If we discover an error in the price of a product you have ordered, we will notify you and give you the option to confirm or cancel your order at the correct price.
Payment is processed securely via our payment provider (Stripe). We do not store your credit card details. All transactions are encrypted and processed in accordance with PCI-DSS standards. You must provide accurate payment information. We reserve the right to cancel orders where payment cannot be verified.
Shipping times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or circumstances beyond our control. Risk of loss transfers to you upon delivery to the shipping carrier. Full shipping details are available on our Shipping Policy page.
Our returns policy is outlined on our Returns & Refunds page. These Terms incorporate our returns policy by reference. Your rights under the Australian Consumer Law are not affected by these Terms.
All content on this website — including but not limited to text, images, graphics, logos, product designs, label designs, and code — is the property of Sanctus Vitals and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
Sanctus Vitals products are dietary supplements intended to support general health and wellbeing. They are not intended to diagnose, treat, cure, or prevent any disease.
Our products are not approved by the Therapeutic Goods Administration (TGA) for the treatment of any specific medical condition. Statements on this website have not been evaluated by the TGA.
Always consult a qualified healthcare professional before starting any supplement regimen, especially if you are pregnant, breastfeeding, have a medical condition, or are taking medication. Do not exceed recommended doses.
To the maximum extent permitted by law, Sanctus Vitals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or purchase of our products.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
We may update these Terms from time to time. Changes will be posted on this page with the "Last updated" date revised accordingly. Your continued use of the website after changes constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
If you have questions about these Terms, contact us at support@sanctusvitals.com.