Frequently Asked Questions

Yes, every batch of every product is independently tested by an accredited third-party laboratory. We test for potency (to verify the dose on the label matches what's in the product), heavy metals, microbial contamination, and purity. Certificates of Analysis (COA) are available on request for any product — just email us.

Different forms of the same mineral or compound can have vastly different absorption rates. Magnesium oxide, for example, has roughly 4% bioavailability — meaning your body barely uses it. Magnesium glycinate is chelated to the amino acid glycine, making it dramatically more absorbable. We choose the most bioavailable, research-backed form of every ingredient, even when it costs more to source. The same logic applies across our range: NMN over NR for NAD+ precursors, berberis root extract for berberine, grass-fed sourcing for collagen and colostrum.

No. We don't use proprietary blends, unnecessary flow agents, artificial colours, flavours, or cheap fillers. Our capsule products use vegetable capsules. Our powder products are unflavoured and contain only the active ingredient. What's on the label is what's in the product — nothing more.

We source from reputable, traceable suppliers. Our grass-fed products (colostrum, collagen, beef liver) come from pasture-raised cattle. We don't hide country of origin or use mystery supply chains. Transparency is a core value — if you want to know where a specific ingredient comes from, just ask us.

All our supplements use well-researched ingredients at established doses. That said, everyone's body is different. Magnesium glycinate is very well tolerated (no laxative effect). NAC may cause mild nausea in some people when taken on an empty stomach. Berberine should be taken with food. We always recommend consulting your healthcare provider before starting any new supplement, especially if you're pregnant, breastfeeding, or taking medication.

Vegan-friendly: NAC, L-Theanine, Berberine, Creatine Monohydrate, Electrolytes, and Magnesium Glycinate (all use vegetable capsules or are plant-derived powders).

Not vegan: Bovine Colostrum (dairy-derived), Desiccated Beef Liver (animal organ), Collagen Peptides (bovine-derived), and Natural T-Booster (contains gelatin capsule). NMN uses a vegetable capsule and is vegan-friendly.

Magnesium Glycinate: 2 capsules, 30–60 min before bed.
NMN: 2 capsules in the morning, sublingual or swallowed.
NAC: 1 capsule daily, with or without food.
Bovine Colostrum: 1 scoop (3g) daily, mixed into water or smoothie, ideally on an empty stomach.
L-Theanine: 1 capsule as needed for calm focus, or before bed.
Natural T-Booster: 3 capsules daily with food.
Beef Liver: 4 capsules daily with food.
Collagen Peptides: 1 scoop (10g) daily, mixed into any beverage.
Electrolytes: 1 sachet in 500ml water, during or after training.
Berberine: 1 capsule with a meal, up to 2x daily.
Creatine: 1 scoop (5g) daily, any time, mixed into water.

Grass-fed means the cattle were raised on pasture and fed a natural grass diet, rather than grain-fed in feedlots. This matters for products like colostrum, collagen, and beef liver because the nutrient profile of grass-fed animals is significantly superior — higher omega-3s, more fat-soluble vitamins, better mineral content. "Ancestral" refers to the practice of consuming whole animal foods (like organ meats) that our ancestors ate for thousands of years but modern diets have largely abandoned.

Standard shipping within Australia takes 3–7 business days. Express shipping takes 1–3 business days. International orders typically take 7–21 business days depending on destination. All orders are dispatched within 1–2 business days from our Australian warehouse.

Yes — free standard shipping on all orders over $80 AUD within Australia. No code needed. For orders under $80, standard shipping is $8.95 and express is $14.95. International rates are calculated at checkout.

Yes, we ship worldwide. International shipping rates are calculated at checkout based on your location and order weight. Please note that international customers are responsible for any customs duties or import taxes in their country.

Yes. As soon as your order is dispatched, you'll receive an email with your tracking number and a link to track your delivery in real time.

We offer a 30-day satisfaction guarantee. Unopened products can be returned for a full refund. Faulty or damaged products are refunded or replaced immediately — no return required. Change of mind on opened products? We'll issue store credit. Full details on our Returns page.

Email support@sanctusvitals.com with your order number and the reason for your return. We typically respond within 1 business day. Refunds are processed within 5–7 business days of approval.

Bundles are coming soon. We're working on curated stacks (e.g., Sleep & Recovery, Performance, Longevity) at a discounted bundle price. Subscribe-and-save options are also in development. Follow @coastbrah on Instagram to be the first to know when these launch.

Absolutely. Add as many products as you like to your cart. Orders over $80 AUD get free shipping, so stacking products is a great way to save on delivery.

Both NMN and NR are NAD+ precursors, but NMN is one step closer to NAD+ in the biosynthesis pathway, meaning it converts more directly. Recent research suggests NMN may also have better cellular uptake. We use 500mg per serving, which aligns with the doses used in clinical studies showing meaningful NAD+ elevation.

Freeze-drying (lyophilisation) preserves the nutrient profile of the raw liver far better than heat-based drying methods. Heat denatures proteins and degrades heat-sensitive vitamins like B12, folate, and retinol. Our freeze-dried process retains the full spectrum of nutrients found in fresh, raw grass-fed liver.

Our products are manufactured in compliance with Australian regulations. However, like most dietary supplements, they are not individually "approved" by the TGA to treat, cure, or prevent any specific disease. They are formulated to support general health and wellbeing. Always consult your healthcare professional before starting any supplement regimen.